Qwestly

Terms of Service

Simple Promise

We connect great candidates with great companies. Here's what that means legally.

Last Updated: June 25, 2025

1. What Qwestly Does

For Candidates: Create anonymous profiles, get matched with relevant opportunities, choose when to reveal your identity. For Companies: Access high-quality anonymous candidate profiles through annual platform subscription. For Everyone: We facilitate introductions. You handle everything after that.

2. Account Requirements

Candidates

• May be required to verify work email for enhanced credibility • Must provide accurate professional information • Anonymous profiles must reflect real experience • One account per person • Cannot share account credentials with others

Companies

• Must be legitimate business entities • Must complete company verification process • Must pay annual subscription fee before accessing candidates • Must be transparent about conversation goals (hiring, advice-seeking, networking, etc.)

3. How Anonymous Profiles Work

Your Responsibility

• You control what goes in your anonymous profile • Before activating your profile, you must review and verify it meets your personal comfort level for anonymity • We help protect anonymity, but you decide what to share • Don't include identifying information you want to keep private

Our Responsibility

• Store personal info separately from anonymous profiles • Only reveal identity when you explicitly consent • Companies can't see your name, current employer, or contact info unless you approve

No Guarantees

• You are required to review your profile before becoming active and confirm it meets your anonymity preferences • We can't guarantee 100% anonymity (determined parties might figure things out) • We're not responsible if you accidentally reveal identifying information • Third parties might recognize your experience pattern

4. Company Access & Conversations

How Platform Access Works

• Companies pay annual subscription fees for platform access • Payment due upfront before gaining full access to candidate profiles • Our AI suggests relevant matches based on anonymous profiles • Companies can express interest in candidates • Candidates choose whether to connect • We facilitate the introduction, you handle the rest

Conversation Transparency

• Companies must be transparent about their conversation goals • Whether seeking to hire, get advice, network, or explore opportunities • Candidates have the right to know what companies hope to gain from conversations • No bait-and-switch - represent your intentions accurately

What We Don't Do

• We don't conduct interviews • We don't verify credentials (that's your job) • We don't guarantee candidate performance or availability • We don't handle employment disputes or negotiations

5. User Content & Behavior

Your Content

• You own your profile information • You're responsible for accuracy • No false, misleading, or illegal content • No confidential information belonging to others

Prohibited Uses

• Creating fake profiles or companies • Sharing account credentials with others • Attempting to reverse-engineer anonymous profiles • Harassing other users • Using platform for anything other than legitimate recruiting/networking • Circumventing our privacy protections

Content Removal

• We can remove content that violates these terms • We can suspend accounts for policy violations • Repeated violations = permanent ban

6. Privacy & Data

What We Collect

• Professional information for matching • Usage data to improve the platform • Communications between users

What We Don't Do

• Sell your personal data • Share identity information without consent • Keep data longer than necessary

Your Rights

• Access, edit, or delete your data anytime • Download your information • Control who sees your profile Full details in our Privacy Policy

7. Payments & Subscriptions

Annual Subscription Fees

• Companies pay annual subscription fees for platform access • Payment due upfront before gaining full access to candidates • Late payments may result in account suspension • Disputed payments must be raised within 60 days

No Refund Policy

• All subscription fees are non-refundable • Subscriptions are annual commitments • Account cancellation doesn't entitle you to refunds • Platform access continues through end of paid subscription period

Payment Disputes

• Good faith efforts to resolve directly first • Formal dispute process available • Arbitration for unresolved disputes (see Section 10)

8. Disclaimers & Limitations

What We Promise

• Good faith effort to provide accurate matching • Reasonable security measures for your data • Platform availability (though outages happen)

What We Don't Promise

• Perfect matches every time • Candidate performance after hiring • 100% platform uptime • Elimination of all hiring risks

Limitation of Liability

• Our maximum liability to you is the subscription fees you paid in the last 12 months • We're not liable for indirect damages (lost profits, business interruption, etc.) • We're not liable for user conduct or third-party actions • Some states don't allow these limitations, so they may not apply to you

9. Intellectual Property

Our Stuff

• Qwestly platform, algorithms, and branding belong to us • You can use our platform but can't copy our technology • Our AI models and matching algorithms are proprietary

Your Stuff

• Your profile information belongs to you • You grant us license to use it for platform operations • You can delete your data and revoke this license anytime

Respect Others

• Don't copy other users' content • Don't infringe on company trademarks in your profile • Report intellectual property violations to legal@qwestly.com

10. Dispute Resolution

Try Direct Resolution First

• Talk to us: support@qwestly.com • Most issues get resolved quickly with good faith discussion • We want happy users, not legal battles

Formal Process

• Arbitration: Disputes go to binding arbitration (faster and cheaper than courts) • Individual basis: No class action lawsuits • Location: Arbitration in San Francisco, CA • Exception: Either party can go to court for intellectual property disputes

11. Account Termination

You Can Leave Anytime

• Cancel your subscription to prevent future charges • Delete your account in settings • We'll remove your data per our retention policy • No refunds for unused subscription time

We Can Terminate For

• Violating these terms • Fraudulent activity • Harassing other users • Legal requirements • Non-payment of subscription fees

What Happens After

• You lose access to the platform immediately • Your data gets deleted per our privacy policy • No refunds for remaining subscription period

12. Changes & Updates

Terms Changes

• We'll email you about significant changes • 30-day notice before changes take effect • Continued use means you accept new terms • You can delete your account if you disagree

Platform Changes

• We may add, remove, or modify features • We'll try to give advance notice for major changes • Some changes may be immediate for security reasons

13. Legal Stuff

Governing Law

• California law governs these terms • Federal arbitration law governs dispute resolution

Entire Agreement

• These terms + privacy policy = our complete agreement • Supersedes any previous agreements • Changes must be in writing

Severability

• If part of these terms is unenforceable, the rest still applies

Contact Us

• Legal questions: legal@qwestly.com • General support: support@qwestly.com • Privacy issues: privacy@qwestly.com

These terms are effective as of the date above. By using Qwestly, you agree to these terms.