Terms of service

• May verify your LinkedIn profile to show the profile is yours
• Must provide accurate professional information
• What you tell your agent, and your pitch, must reflect your real experience
• One account per person
• Cannot share account credentials with others

• Must be legitimate business entities
• Must complete company verification process
• Must pay annual subscription fee before accessing candidates
• Must be transparent about conversation goals (hiring, advice-seeking, networking, etc.)

• You control what goes in your pitch. Your agent drafts it from what you tell it, and you can edit every line
• Before you publish your pitch, you must review it and make sure it leaves out anything you want to keep private
• We help protect your identity, but you decide what to share
• Don't include identifying information you want to keep private

• Leave your name out of your pitch
• Only reveal your identity when you explicitly consent
• Companies can't see your name, current employer, or contact info unless you approve

• You are required to review your pitch before you publish it and confirm it leaves out what you want kept private
• We can't guarantee that no one will recognize you (determined parties might figure things out)
• We're not responsible if you accidentally reveal identifying information
• Third parties might recognize your experience pattern

• Companies pay annual subscription fees for platform access
• Payment due upfront before gaining full access to candidate profiles
• Qwestly's career agent is AI software. It talks with members in chat, writes their pitches with their names left out and talks to hiring managers for them.
• Companies can express interest in candidates
• Candidates choose whether to connect
• We facilitate the introduction, you handle the rest

• Companies must be transparent about their conversation goals
• Whether seeking to hire, get advice, network, or explore opportunities
• Candidates have the right to know what companies hope to gain from conversations
• No bait and switch: represent your intentions accurately

• We don't conduct interviews
• We don't verify credentials (that's your job)
• We don't guarantee candidate performance or availability
• We don't handle employment disputes or negotiations

• You own the information you give us
• You're responsible for accuracy
• No false, misleading, or illegal content
• No confidential information belonging to others

• Creating fake accounts or companies
• Sharing account credentials with others
• Trying to work out who is behind a pitch
• Harassing other users
• Using platform for anything other than legitimate recruiting/networking
• Circumventing our privacy protections

• We can remove content that violates these terms
• We can suspend accounts for policy violations
• Repeated violations = permanent ban

• What you tell your agent, the documents you upload and your LinkedIn profile, to do the work you ask your agent for
• How you use Qwestly, including screen replays, to fix problems and improve it
• Communications between users

• Sell your personal data
• Share identity information without consent
• Keep data longer than necessary

• Edit your pitch and your other documents anytime
• Ask to delete your account in settings, and we delete your personal data within 30 days, except records the law requires us to keep
• Ask for a copy of your data at privacy@qwestly.com

Full details in our privacy policy

• Companies pay annual subscription fees for platform access
• Payment due upfront before gaining full access to candidates
• Late payments may result in account suspension
• Disputed payments must be raised within 60 days

• All subscription fees are non-refundable
• Subscriptions are annual commitments
• Account cancellation doesn't entitle you to refunds
• Platform access continues through end of paid subscription period

• Good faith efforts to resolve directly first
• Formal dispute process available
• Arbitration for unresolved disputes (see Section 10)

• Good faith effort to provide accurate introductions
• Reasonable security measures for your data
• We are SOC 2 certified through Vanta.
• Platform availability (though outages happen)

• A good fit from every introduction
• Candidate performance after hiring
• 100% platform uptime
• Elimination of all hiring risks

• Our maximum liability to you is the subscription fees you paid in the last 12 months
• We're not liable for indirect damages (lost profits, business interruption, etc.)
• We're not liable for user conduct or third-party actions
• Some states don't allow these limitations, so they may not apply to you

• Qwestly platform, algorithms, and branding belong to us
• You can use our platform but can't copy our technology
• Qwestly's software, prompts and branding belong to us

• The information you give us belongs to you
• You grant us license to use it for platform operations
• You can delete your data and revoke this license anytime

• Don't copy other users' content
• Don't infringe on company trademarks in your pitch
• Report intellectual property violations to legal@qwestly.com

• Talk to us: support@qwestly.com
• Most issues get resolved quickly with good faith discussion
• We want happy users, not legal battles

• Arbitration: disputes go to binding arbitration (faster and cheaper than courts)
• Individual basis: no class action lawsuits
• Location: arbitration in San Francisco, CA
• Exception: either party can go to court for intellectual property disputes

• Members pay nothing, so they have no subscription to cancel.
• Delete your account in settings
• We'll remove your data per our retention policy
• Companies: cancel your subscription to prevent future charges. There are no refunds for unused subscription time.

• Violating these terms
• Fraudulent activity
• Harassing other users
• Legal requirements
• Non-payment of subscription fees

• You lose access to the platform immediately
• Your data gets deleted per our privacy policy
• No refunds for remaining subscription period

• We'll email you about significant changes
• 30-day notice before changes take effect
• Continued use means you accept new terms
• You can delete your account if you disagree

• We may add, remove, or modify features
• We'll try to give advance notice for major changes
• Some changes may be immediate for security reasons

• California law governs these terms
• Federal arbitration law governs dispute resolution

• These terms + privacy policy = our complete agreement
• Supersedes any previous agreements
• Changes must be in writing

• If part of these terms is unenforceable, the rest still applies

• Legal questions: legal@qwestly.com
• General support: support@qwestly.com
• Privacy issues: privacy@qwestly.com